Detroit, MI
Maricelle Thomas has a MBA with a background in Engineering and IT. She started out as an Industrial Engineer and later moved into supporting and implementing ERP systems and Web Applications. A strong interest in the Arts and Creative fields led to her current gig as a Tech Blogger. Her deep experience in Business Analysis and various technologies enable her to provide her readers with a rich perspective on how technology can improve their daily lives. Check out her videos on YouTube or read up on her latest posts at Google +, Blogger and getlinuxanswers.com.
Authored Comments
All good points, tracyanne! The more eyeballs working with the software, the greater the ability to spot bugs quickly and fix them, besides being cheaper. If it's a priority bug and the Dell Engineer is waiting on critical info. from a volunteer Developer, how would it give the volunteer Developer more incentive to complete his bug fix or trouble-shooting task in a timely manner to the Dell Engineer? I've never been in a situation like that but I've been in production support for commercial ERP so things like this I wonder about.
Thanks for the info, Kit! I've heard of Puppet as well:)