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Tokyo, Japan
Ron McFarland has been working in Japan for over 40 years, and he's spent more than 30 of them in international sales, sales management training, and expanding sales worldwide. He's worked in or been to more than 80 countries. Over the most recent 17 years, Ron had established distributors in the United States and throughout Europe for a Tokyo-headquartered, Japanese hardware cutting tool manufacturer. More recently, he's begun giving seminars in English and Japanese to people interested in his overseas travels and expanding business overseas. You can find him on LinkedIn.
Authored Comments
Mark,
By the way, have a look at this http://www.slideshare.net/RonMcFarland1/competitive-advantage-through-d…
I struggled with my current employer to improve their internal communications system, and did some study on the subject. Then, I learned here in Japan this problem is extremely common. So, after doing some studies, I prepared this presentation on what I had learned. In particular, notice slide #25 on "Risk of Communications Technology". Also, look at some of the questionnaires I present. If one of your clients are resisting an ERP system, their competitors my not be, and they will be less competitive in efficient operations, customer interaction and the ability to develop new business models. I hope this helps.
Mark, thanks for your comments. This 5-step process is a skill that improves the more you apply it. Also, it is a real science to use it effectively. One thing I have learn is to avoid "observers" to any of the early meetings. All members should be highly dedicated to the project and have skills required. No matter how nice a person is, I have found these "observers" really weigh down the project. Good luck with using this 5-step process.